Verification

 
Customer enters PIN number in cash machine Customer receives real time call to cell phone requesting verfication Customer identity is verified and can proceed with transaction

 

How it Works – cash machine fraud

Customer enters pin code into cash machine
Company detects unusual location or amount for specific customer
Voxxcom sends an automated real time voice call or SMS to the phone number on record asking customer to verify that the customer is at that location
Customer is verified within seconds and can proceed with transaction

Better User Experience

No set-up or additional hardware or software
No training required
Reduced costs resulting from blocking account incl. incoming calls to contact center
Reduces customer frustration due to account blocking
Perceived as a good secure customer friendly service
Increases customer loyalty