Irregular Operations

Make your connection

Delayed flights might be inevitable. Delayed communications aren't. When flights are cancelled, changed or delayed, customers need to know right away, through their preferred channel, and get the information they need for their travel. Voxxcom offers a more effective way to deliver time-sensitive information without draining internal resources.

"Before Voxxcom, we had to pull agents off inbound calls to notify passengers, which was devastating to our service levels. With Voxxcom we automatically inform people of their new itineraries and keep our agents creating revenue."

How Voxxcom solves the problem
  • Reach passengers within minutes, a fraction of the time it takes using agents.
  • Provide self-service options for travelers to take action
  • Use mobile channels to interact with passengers the moment incidents occur.
  • Eliminate the risk of delivery failure with 99.9% service uptime.

Benefits

Improve Reach
40x more pasengers
reached per hour

Be Proactive
24/7 support and
operational readiness

Respond Quickly
Cut inbound call wait time
by 83%